Troubleshooting QuickBooks Database Server Manager Not Running on Your Computer

7 days ago3 min read

QuickBooks is a very important accounting application in businesses, managing everything from financial transactions to payroll and inventory. However, as with any software, QuickBooks may run into errors, and one of the most common issues users experience is the "QuickBooks Database Server Manager Not Running on the Computer" error.

It often happens when QuickBooks is not able to reach the server or database that usually leads to a crash of multi-user mode. Well, it is quite frustrating but not impossible. So, in this blog post, we will analyze what the common causes are behind this error and help with good solutions to get the QuickBooks Database Server Manager back running again.

Steps to Fix the "QuickBooks Database Server Manager Not Running on the Computer" Error

If the "QuickBooks Database Server Manager Not Running" error occurs in your QuickBooks application, follow these troubleshooting steps:

1.Restart the Computer and QuickBooks Services

Sometimes, simple restarts resolve minor issues that may have caused the server manager to stop running. Start with restarting your computer and the QuickBooks services on the server.

● Restart your computer so that nothing is running in the background and interfering with QuickBooks.

● Restart QuickBooks services- Open the Windows "Services" window (Windows + R, type services.msc, and hit Enter). Scroll through the list to find services related to QuickBooks such as QuickBooksDBXX and QBCFMonitorService. Right-click on these and select "Restart".

2. Check your firewall and antivirus settings

Sometimes, firewall or antivirus software may block QuickBooks to access the database server. You can temporarily disable the firewall or antivirus software to check if it is causing the issue. If the error is fixed after disabling these, you will need to create exceptions for QuickBooks.

● Add exceptions in your firewall and antivirus to allow QuickBooks and Database Server Manager to communicate with the server.

3. Install the latest QuickBooks version

Compatibility issues may arise from using an older version of QuickBooks. Make sure your QuickBooks software is updated. How to update QuickBooks:

● Open QuickBooks and click on "Help" in the top menu.

● Click "Update QuickBooks" and follow the on-screen instructions.

● Once the update is done, restart QuickBooks and see if the problem with Database Server Manager is solved.

4. Reinstall QuickBooks Database Server Manager

There may be an installation corrupted issue. Try reinstalling the QuickBooks Database Server Manager. The procedure is listed below:

● Uninstall QuickBooks Database Server Manager:

○ Access the Control Panel > Programs and Features.

○ Select QuickBooks Database Server Manager, right click, and click "Uninstall".

● Reinstall QuickBooks Database Server Manager:

○ Run the installer for QuickBooks.

○ From the list of the custom installation option, click and select "Database Server Manager" during installation.

Once the installation is complete, restart your computer and check if the error persists.

5. Verify Database Server Manager File Damage

If the Database Server Manager file is corrupted, you may need to replace it. QuickBooks provides an inbuilt tool known as the "QuickBooks File Doctor" that can be used to repair damaged company files or components.

● Download QuickBooks File Doctor from the official Intuit website.

● Run the tool to detect and fix any damages that have affected files.

6. Verify Network Connectivity and Settings

Ensure your network is working correctly. Provided your server is on a network ensure that all devices are properly connected; there should be no issues as far as network security settings are concerned.

● Check your settings to ensure there are no issues with the connection that exists between the server and your workstations.

● Make sure all computers have the right IP address and are able to reach the server without connectivity problems.

7. Start the QuickBooks Database Server Manager manually

You will have to start QuickBooks Database Server Manager at some times. Here is how:

● Under Start open the QuickBooks Database Server Manager.

● Select “Start Scan” and search for the folder where your company files are kept.

● If the Database Server Manager is not running, click on Start to start it.

Conclusion

The "QuickBooks database server manager not running on the computer" error is infuriating, especially to any business that relies on QuickBooks for daily operations. If you follow the steps outlined above and quickly identify the issue for resolution, you will be able back to your QuickBooks system before you know it.

If the issues cannot be resolved even after going through the troubleshooting, try consulting QuickBooks Support. It could even help prevent problems from recurring so that your QuickBooks systems could run smoothly in future updates and maintenance.