How to Fix QuickBooks Error Code 6000, 832?

QuickBooks is one of the most popular accounting software solutions used by businesses worldwide. However, like any software, it can encounter errors that may disrupt your work. Among such errors is QuickBooks Error Code 6000, 832, usually experienced when trying to open or work on a company file. This error might frustrate users, but fortunately, there are quite a few methods to rectify it.

In this blog, we will discuss how QuickBooks Error Code 6000, 832 occurs, as well as the stepwise instructions on resolving it.

What is QuickBooks Error Code 6000, 832?

QuickBooks Error 6000, 832 is usually a result of issues with the company file or a conflict between QuickBooks and your system. It usually occurs when you try to open or restore a company file stored on a network or a multi-user environment.

This error usually shows the following message:

"We're sorry, QuickBooks is having trouble opening your company file. Error code: 6000, 832."

How to Repair QuickBooks Error Code 6000, 832?

Now that we know the potential causes, let's go through the steps to repair QuickBooks Error Code 6000, 832.

Step 1: Run the QuickBooks File Doctor Tool

QuickBooks has an inbuilt tool known as QuickBooks File Doctor that diagnoses and fixes several issues with company files. Here's how to do it:

1. If you have not downloaded it, you first have to download and install QuickBooks Tool Hub from the official website.

2. You can now open the QuickBooks Tool Hub and choose the tool File Doctor.

3. Now click on the “company file” giving the error, or simply search for its location.

4. Tap Check Your File and allow the tool to run. The problem will automatically be detected, and then fixed by it.

5. Once the process is done, try to open your company file again.

Step 2: Check the Company File Location

Make sure that the company file is located in a local folder, not on a network drive or some other external location that might be causing access issues. If it is on a network server, try to move it to a local folder on your computer and then open the file again.

In addition to this, ensure that the file is not being blocked by any security software. Some antivirus programs misidentify QuickBooks files as threats and block them. Therefore, disable your antivirus software temporarily to check if this is causing the problem.

Step 3: Reinstall/Update QuickBooks Database Server Manager

If the error appears on a multi-user environment, reinstall/upgrade QuickBooks Database Server Manager. To do that,

1. Open Control Panel.

2. Select “Programs and Features”.

3. Open Programs and Features.

4. Scroll through the list of installed programs to find QuickBooks Database Server Manager.

5. If QuickBooks Database Server Manager doesn't appear in the list, download and install the newest version of QuickBooks Database Server Manager from the QuickBooks website.

6. If it is already installed try uninstalling and reinstalling with the hope that the server manager works properly.

7. After reinstall, restart your computer and try opening the company file again.

Step 4: Configure Windows Firewall and Antivirus Software

Windows Firewall or your antivirus software may block QuickBooks from accessing company files. Here's how to resolve the issue:

Allow QuickBooks through Windows Firewall:

● Open Control Panel > System and Security > Windows Firewall.

● Select “Allow an app” or feature through Windows Firewall.

● Find QuickBooks in the list and check both the Private and Public boxes.

● Click OK to apply changes.

Temporarily disable antivirus software:

● If you suspect that the antivirus is blocking QuickBooks, then temporarily disable the antivirus.

● Open QuickBooks and check if the error persists.

● If the issue is resolved by disabling the antivirus, then get the software provider to configure it to allow QuickBooks through.

Step 5: Fix QuickBooks Installation

A damaged installation of QuickBooks may result in errors such as 6000, 832. Steps to fix the installation:

● Open “Control Panel > Programs and Features”.

● Locate QuickBooks in the list of installed applications.

● Right-click on QuickBooks and select “Uninstall/Change”.

● In the QuickBooks installation window, click on Repair and then follow the prompts.

● When the repair is done, restart your computer and try if the error is resolved.

Step 6: Restore Backup File

If nothing from above helps, you might have to restore a backup of your company file. It's really helpful in case your company file itself is corrupted. Here is how to do that:

● Open QuickBooks and then click on “File > Open” or Restore Company.

● Select “Restore a Backup Copy” and click “Next”.

● Open a browser to the location of your backup file and restore it.

● Once the file is recovered, check whether the problem is still occurring.

Conclusion

QuickBooks Error 6000, 832 can be a significant roadblock, but with the right troubleshooting steps, it can be resolved. From using QuickBooks File Doctor to checking your file location and firewall settings, there are multiple ways to address the issue. If all else fails, don’t hesitate to reach out to QuickBooks customer support for further assistance.

If you follow these procedures, your QuickBooks system will hopefully be up and running properly, so you will be able to avoid delay in the operation of your business. Read also..